Wireless device/accessory Return and Exchange Policy. You may return or exchange wireless devices and accessories within 30 days of purchase. A restocking fee of $50 applies to any return or exchange of a wireless device (excluding Hawaii). If you purchased your device from a non-Verizon owned retail location (authorized retailer), you should ...If you've paid your bill in full and on time 10 out of 12 months, we'll refund your deposit. The refund will be applied to your credit or debit card. If your payment card is not available, the refund will be applied to your bill. If you live in Virginia, Verizon holds your deposit for six months. To qualify for a deposit refund, your payment ...Call and write your bank or credit union. Next, call your bank or credit union and say you have revoked authorization for the company to take automatic payments from your account. Customer service should be able to help you, and your bank or credit union might have a form for this online. Follow up by writing a letter or an e-mail.Connect with us on Messenger. Visit Community. 24/7 automated phone system: call *611 from your mobile. Learn about the Roadside Assistance service available from Verizon.If you wish to speak with a Verizon representative about your issue, then please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers. For billing questions, please contact Verizon during normal business hours. I accidentally paid my bill from ...Adding Apple Watch to your Verizon Unlimited plan. Sep 02, 2022. Verizon has the new Apple Watch Series 9 and Apple Watch Ultra 2 available for order. Pair your new Apple Watch with myPlan and the Smartwatch Data and Safety perk. Get an Unlimited smartwatch data plan discount and access to the Care Smart app as an add-on to your Unlimited Plus ...Wi-Fi Health Check in the My Verizon app, to optimize your Wi-Fi network. An optional Wi-Fi Extender* for better signal strength in hard-to-reach places. *If you cancel service or change to a plan that does not include Whole-Home Wi-Fi, you must return the Verizon-owned Wi-Fi Extender or you'll be charged an unreturned equipment fee of $175.For Verizon Fios home accounts visit Managing your Verizon home account FAQs. For Prepaid accounts, visit How to use the My Verizon app for Prepaid. What transactions can I perform in My Verizon? Who can manage my mobile account in My Verizon? How do I set up one Verizon ID so I can access both my home and mobile accounts at the same time?Here's how to cancel auto payment on your prepaid iPad.Jul 30, 2017 · For a more concise official ruling you can refer to Verizon's Device Payment FAQ: Device Payment FAQs | Verizon Wireless See item 8 under "Installment Agreement and Payment": "If you disconnect a mobile number that has an active device payment agreement, the remaining balance of that agreement will be due on your next bill.Verizon Mobile Protect. Connect with us on Messenger. Visit Community. 24/7 automated phone system: call *611 from your mobile. Get insurance coverage for replacement or repair of a device that is lost, stolen or damaged. Find out about Asurion pricing and deductibles.Find out what mobile plan you have for each device and check usage. Find features, services and perks. Understand how to change plans and choose what’s best for each of your mobile lines. Use these links to Explore our latest plans, or choose Manage plan to view your plan's details and compare your current plan in My Verizon. Explore Plans.It's all on STARZ. Latest hit movies, your favorite original series and more - all in one place. Download and go. Watch on your schedule. Full downloads of series and movies to watch offline. New episodes drop at 12:01am EST the day of premiere.Re: Price going up on plans when you drop a line. vzw_customer_support. Customer Service Rep. 02-16-2023 06:13 AM. Here to assist. With our latest mix and match plans, you're able to save $10 per smartphone line every month when you enroll in Auto Pay (using checking account or debit card) and paper-free billing.NFL Sunday ticket cancellation. 01-25-2024 05:05 PM. I was attempting to cancel my Verizon plus play NFL Sunday ticket subscription. I've read several post from my search online and saw the frustration that others were having. I was on my computer and did an online chat with a Verizon rep who was doing her best to find a resolution, but was ...Things have been changing at Verizon. The company has quietly eliminated its 24- and 30-month payment plans for a more extended 36-month device contract. This will help users pay less every month ...I am making monthly payments on my Verizon bill for my iPhone 13 Pro Max. If I cancel service with Verizon, am I still able to continue making monthly payments (set up via Auto Pay currently), or will I be faced with paying the entire remaining device balance all at once? I'd imagine I am probably ...Re: Cancel a trade in. vzw_customer_support. Customer Service Rep. 02-26-2024 08:25 AM. Hello, being on top of your promotions is vital, especially if you are managing the discount. Keep in mind that for the most part, all promotional trade-in offers provide the credit in a monthly discount that runs the term of the agreement (36 months).It wasn’t your card? Well who ever owns the card must call their bank-credit union or credit card company and have them do a chargeback or stop payment for that “accidental payment “ that is the fastest way. It may have already cleared, so a chargeback will be necessary. verizon will not do instant anything and will drag it out since they ...Visit Community. 24/7 automated phone system: call *611 from your mobile. Understand and monitor prepaid data usage and account information. Learn how to change your plan, add data and keep track of your account balance.You'll have gotten 2/3rds of the $800 and pay off the phone, forfeiting the rest. 15. krackotte. • 2 yr. ago. Here's a detailed answer to your Q: Assume you purchased a 13ProMax128gb= $1099retail (paid monthly over 36ms= ~$30.52) Your Trade-in= $800 value to be credited over monthly till the 36th month (@ ~$22.22off you retail monthly pmts of ...We've recently relocated and need to cancel our Verizon residential phone service. I've not been able to reach anyone who can help through any of the 800 numbers. Please provide info on how we can cancel service. Thank you!Dan_VZ. Community Manager. 02-14-202407:33 AM. Effective 2/14/24, customers enrolling in Auto Pay will no longer receive Auto Pay/Paper free discounts when a debit card is used. If you combine Auto Pay and paper-free billing discount, you may be eligible for a $10/line per month discount on eligible monthly phone plans. To qualify, you …Legend. 11-21-2017 03:03 AM. You should not have to keep taking payment arraignments on the service. maybe the service is more than you can afford. Look into a cheaper service or if it's because of when you get paid, call them up and ask to have your due date changed. late payments or no payments or constant payment arraignments is not good.Once you cancel service, the remaining balance of all device payments will become due. Until the devices are paid off, it is unlikely you would be able to use the devices on another carrier. I have multiple lines on my Verizon account and the bill is over $500 a month. I just can't afford it anymore. I'm wondering if I switch to a prepaid.For a more concise official ruling you can refer to Verizon's Device Payment FAQ: Device Payment FAQs | Verizon Wireless. See item 8 under "Installment Agreement and Payment": "If you disconnect a mobile number that has an active device payment agreement, the remaining balance of that agreement will be due on your next bill. "On March 13th 2023, I received an email from Verizon stating I could get Netflix Premium free for 1 year if I signed up for the Netflix subscription through Play+ and added an additional subscription. I followed the instructions in the email, linked my existing Netflix Premium account to Verizon's play+ and added Paramount+ Essential as an additional subscription.For help with your Prepaid Connected Car Wi-Fi please contact Prepaid Customer Service at 888-294-6804. Learn how to subscribe to, monitor and get support for your Connected Car Wi-Fi with the Connected Vehicle app. Prepaid Connected Car Wi-Fi provides fast, secure in-vehicle internet access in compatible vehicles.Two common fees often accompany a phone carrier switch: Most service providers charge an activation fee to create a new account and configure a device for their network. It’s common for carriers to charge a one-time fee for providing and programming a SIM card. Without the card, your device won’t work on the new network.Try calling to cancel. Or using chat. It's near impossible. I spent 2 and a half hours on chat with someone to disconnect my tablet. All they wanted to do is sell me a new one. Or a new phone. 2 1/2 hrs and it is still connected. Try calling, you'll be on hold for hours. Unless you're trying to pay them, then they pick up right away.Stop payment that was made with card today. Jmirles1. Enthusiast - Level 1. 04-07-2015 04:32 PM. Hi, I am trying to cancel a payment I made today. I used the wrong card that was stored in my account so I need to cancel and repay it with the right card. There is no "cancel payment" button yet and it is listed as "processing".Customer Service Rep. 01-08-202407:15 AM. Having the correct plan for your needs and budget is crucial, and we can look for a better plan option, so you can keep your service with us. Disconnecting the line would require either paying off the remaining balance of the device, or having that remaining amount applied to the bill.To cancel a Verizon line, the cost depends on several factors, including whether you have a contract or are on a month-to-month plan. If you are on a contract, you may have to pay an early termination fee (ETF), which can cost a maximum of $350. As time passes, the ETF decreases by $15 per month if you cancel before the end of your contract term.Are you considering cancelling your Prime subscription? Whether you’re looking to explore other options or simply want to take a break from the service, cancelling your Prime subsc...Customer Service Rep. In response to TeresaO. 02-28-2023 12:05 PM. Thanks for responding back, TeresaO. From the second promotion listed in my last message, you needed to buy a phone & tablet, or watch and buds, or both (phone, tablet, watch & buds). Just the purchase of phone & buds is not a qualifying bundle.Unauthorized ACH Payment to Verizon. 11-17-2023 04:35 PM. I have a pending ACH transaction — a charge from Verizon — in the amount of $188.99. I do not have an active Verizon account. I called Verizon to see if they can track the payment using my checking account number to determine which Verizon account was paid.For help with your Prepaid Connected Car Wi-Fi please contact Prepaid Customer Service at 888-294-6804. Learn how to subscribe to, monitor and get support for your Connected Car Wi-Fi with the Connected Vehicle app. Prepaid Connected Car Wi-Fi provides fast, secure in-vehicle internet access in compatible vehicles.Depending on your credit, a down payment might be required. If you cancel your service before your device is paid off, the balance of your device will become immediately due. ... Verizon's Device Payment Plan . If you're interested in taking advantage of one of Verizon's many deals and need to make payments on your device, go for it!Re: cancelling payment. LawrenceC. Community Manager. 01-30-2017 05:08 PM. Hi Laxjack, Please visit our Support page for a variety of ways to contact Verizon, including "Ask Verizon," our virtual chat agent, and customer support phone numbers. 0 Likes.Make a Payment. Never forget a payment again, enroll in Auto Pay and Paper Free Billing today! Select one of the options below to verify your account. Sign In with My Business User ID & Password.You'll have gotten 2/3rds of the $800 and pay off the phone, forfeiting the rest. 15. krackotte. • 2 yr. ago. Here's a detailed answer to your Q: Assume you purchased a 13ProMax128gb= $1099retail (paid monthly over 36ms= ~$30.52) Your Trade-in= $800 value to be credited over monthly till the 36th month (@ ~$22.22off you retail monthly pmts of ...Are you considering cancelling your magazine subscription? Whether it’s due to a change in interests or a desire to save money, it’s important to know what you’re getting into befo...Account Management. Find help assigning account owners, setting alerts, updating your address and more. For just your details sign in to My Verizon or the My Verizon app. For billing, visit our Bill and Payment page.Once you cancel service, the remaining balance of all device payments will become due. Until the devices are paid off, it is unlikely you would be able to use the devices on another carrier. I have multiple lines on my Verizon account and the bill is over $500 a month. I just can't afford it anymore. I'm wondering if I switch to a prepaid.Unsubscribe through +play. Connect with us on Messenger. Visit Community. 24/7 automated phone system: call *611 from your mobile. Here's how to add, cancel, or manage payments for a subscription via +play in the My Verizon website.Contact Verizon to Cancel: When you're ready to cancel your Verizon home internet service, reach out to Verizon through the My Verizon app, website, or by calling their customer service at 1.844.837.2262. Make sure you have your account information readily available. ... Final Bill Payment: After canceling your Verizon home internet service ...Make a split payment: Navigate to Billing > Pay bill. Select the account (s) for which you'd like to make a payment, enter an amount in the Payment amount field and choose a payment method. If you need to add a payment method, click Select payment, then click Add payment method. Add your bank account or credit/debit card information and click ...Cancel Payment. Bill1-2-3-4-. Enthusiast - Level 1. 07-25-2017 07:44 PM. I Need Help! yesterday I also made a payment by mistake a week before my payday, right after the payment was made and asked me if I wanted to cancel and I clicked cancel payment button…. In a frenzy, I went into history and tried to manually cancel it just in case ...Device payment agreement FAQs. The Verizon device payment program gives you the flexibility to always have the latest mobile device. Learn how device payments work, how to view your balance, pay off your device and more. Note: We also offer accessory purchase financing for eligible customers. Learn more with our Finance your accessory purchases ...Aug 25, 2023 ... With this strategy, offer to pay the overdue balance if Verizon or the collection agency agrees to remove the negative mark from your credit ...Disney Plus canceled but still being charged. 11-30-2023 01:24 PM. I can't get Disney Plus removed from my bill! I canceled the free subscription the day before it was going to end 10.09.23. Verizon emailed a confirmation, we went through the Disney process, they emailed a confirmation.We are here to help. Search for answers on our support pages and within our knowledge base. Need to talk to a representative? Try here for Sales: 1.800.225.5499 For Customer Service: 1.800.922.0204. Verizon Fios: 1.800.VERIZON, and Verizon Prepaid: 1.888.294.6804If you've paid your bill in full and on time 10 out of 12 months, we'll refund your deposit. The refund will be applied to your credit or debit card. If your payment card is not available, the refund will be applied to your bill. If you live in Virginia, Verizon holds your deposit for six months. To qualify for a deposit refund, your payment ...1 Gig. As low as. $ 64.99/mo*. $ 89.99 w/o discounts . Mobile + Home Discount. Up to 940 Mbps download speed. Average wired speeds of 750 - 940 Mbps download and 750 - 880 Mbps upload. Router rental and Whole-Home Wi-Fi included. 4-year price guarantee.cancel. Turn on suggestions. ... Pay off your Device Payment Plan - Lose MORE Everything Line Discount..... MAD! Mark as New; ... You are welcome to switch to the new 'Verizon Plan' [and pay us slightly less money, for less than half the data you're currently getting!" Apparently, they discontinued the monthly $25 BYOD discount on 3/9/16.jonjones1. Legend. 01-25-2019 04:11 PM. Call your bank or credit card company and do a stop payment or a chargeback on a credit card. 0 Likes. Reply. Post Reply. I made a payment mistake - how do you cancel since I just made the payment 30 minutes ago.Here are the steps to cancel your Hulu account from your Verizon account: Go to your My Verizon page. Hover over the Account tab and select Add-ons & apps overview from the drop-down menu. Click the More icon next to your Hulu subscription. Cancel Hulu membership.Yes, you can make a one-time payment virtually any time, even if you're set up for Auto Pay. If you make a one-time payment for the full amount of your balance, your next Auto Pay payment will be skipped. If your one-time payment is less than the balance due, the remainder will be paid via Auto Pay. Keep in mind:We would like to show you a description here but the site won't allow us.Talk to Us. Let us give you a call as soon as an agent is available. You can also request a call at a time that fits your schedule. Call me. Go to Wireless. Use this page to contact Verizon Customer Service. Use Verizon Support for help with Common TV, internet or phone service issues.I recently called to find out why my service was not cancelled as agreed, and was told that the Verizon logs do not show a call on 9/21/18. I have evidence of paying for COMCAST internet instead, but the bills from Verizon kept coming and they refuse to acknowledge that I even called them. I have asked for managers and been rebuffed and treated ...I just came online and made a payment on my account, I entered a specific amount as I have to budget for my other bills. However I made a typo on the zip code when entering the card information, and the system asked me to edit the zip code after doing so I went through with the payment and noticed ...The device payment program is open to customers whose accounts are in financial good standing. How many monthly payments before my device is paid off and I can get a new phone? Monthly device payments are available for postpaid smartphones, basic phones, tablets, certain smart watches and the latest devices such as the Samsung Galaxy S9.It's all on STARZ. Latest hit movies, your favorite original series and more - all in one place. Download and go. Watch on your schedule. Full downloads of series and movies to watch offline. New episodes drop at 12:01am EST the day of premiere.Re: "Order Pending" and trying to cancel the order in order to start a new account. 08-07-2013 09:13 AM. Your issue has been escalated to a Verizon agent. Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on ...Go to Billing, 'View Bill', 'Saved Payment Methods'. On the next screen, click the Edit link next to the card you want to remove. On the next screen, click on 'Remove Card' at the bottom. 08-22-2020 11:31 AM. This method works, but it is definitely not intuitive. Customer Representative had no idea how to assist me.There are 3 easy ways to set up an appointment: Use the Store Locator on verizon.com or in the My Verizon App to find a nearby store in your area. You will see options to Schedule an Appointment and Manage Existing Appointments. Just click the appropriate link and follow the instructions. Use the My Verizon Mobile app and tap the Appointments ...Disney Plus canceled but still being charged. 11-30-2023 01:24 PM. I can't get Disney Plus removed from my bill! I canceled the free subscription the day before it was going to end 10.09.23. Verizon emailed a confirmation, we went through the Disney process, they emailed a confirmation.At the top right of your support case there is a gear icon which provides a drop down menu with support case options. Click that and choose "subscribe." Please keep all correspondence regarding your issue in the private support portal. I need to know how to cancel a payment that I just made.02-13-2010 03:51 PM. You can set up payment arrangements, just call financial services. The number for financial services is 1-866-266-1445. Hope this helps! Lisa.Other ways to pay. By Phone. To pay your bill by phone Call us at 1.800.Verizon (1.800.837.4966), say: Pay Bill at the prompt > follow the directions provided ($3.50 vendor fee applies) In Person. Pay in person at one of our convenient locations. Search for payment centers. Note: It is important that funds are available in your bank account on ...This way, you'll put additional pressure on Verizon's support team to take your case seriously and give it a priority. Here is how to use our unbanning tool: Type in the name of the company that suspended your service. Provide your account details: Account ID. The email address connected to it.Unfortunately, taxes aren't the only cost that comes with upgrading. Verizon also charges a $35 activation fee on all new devices being added to an account. It's an unavoidable per-device fee, so ...Verizon Extended Warranty is $5 per month, per device. For New York customers, an extended warranty is $3.90 or $4.15, depending on the device. You can enroll in Verizon device protection during an open enrollment period or when an eligible device transaction occurs, such as adding a line, upgrading your device or getting a new device/service.TravelPass. Countries. Now your wireless plan travels just like you do. For just $5 a day per line in Mexico and Canada and $10 a day per line in more than 210 countries and destinations you can take your domestic talk, text and data allowances with you. You're only charged on the days you use your device abroad.If prompted, enter the email and password for your My Verizon account then tap. Next. . If the account password has been forgotten, refer to Recover Cellular Data Account Password for assistance. Tap. Add Data or Change Plan. . …cancel. Turn on suggestions. ... Pay off your Device Payment Plan - Lose MORE Everything Line Discount..... MAD! Mark as New; ... You are welcome to switch to the new 'Verizon Plan' [and pay us slightly less money, for less than half the data you're currently getting!" Apparently, they discontinued the monthly $25 BYOD discount on 3/9/16.Visit Community. 24/7 automated phone system: call *611 from your mobile. Get answers on how to manage payments for Verizon's prepaid plans. Learn about monthly expiration dates & how to use a refill card. Set up auto pay for prepaid.Verizon Wireless Terms & Conditions for the Verizon LTE Internet (Instaleld) Protection Plan. Accessibility Resource Center Skip to main content. ... Plan Payment Terms: ... You may cancel this Plan, without cost to you, anytime during the term of coverage by either calling 1.800.256.4646 or providing written notice with a copy of the Plan to ...Accessory orders. Existing Verizon customers can cancel a digital order for accessories: Within 30 minutes of placing the order. If the order was for in-stock items (didn’t include any backorder or pre-orders) If this is your first purchase from Verizon or you don’t have an account with us, contact us to see if we can cancel your order.Visit Community. 24/7 automated phone system: call *611 from your mobile. Filing a Verizon insurance device or phone claim is easy! These FAQs explain the different ways of how to file a claim at Verizon & track Asurion phone claim status.Dec 15, 2018 · It wasn’t your card? Well who ever owns the card must call their bank-credit union or credit card company and have them do a chargeback or stop payment for that “accidental payment “ that is the fastest way. It may have already cleared, so a chargeback will be necessary. verizon will not do instant anything and will drag it out since they ...I usually start here: 1-800-VERIZON (1-800-837-4966) Although someone might now a more direct number to the folks which make service changes. 1 Like. Reply. Post Reply. I have a bundle, TV/Internet/Phone, and I just want to cancel TV and Phone services, but keep my internet connection.Enthusiast - Level 3. 10-04-2012 05:45 AM. my service will be suspended for non payment of $2,000 thank you verizon for not working out any payment plan. I will file a complaint. Once they do this can I call up and restart as a new customer or work something out that I can have my services back but start all over?All Verizon customers can register to use My Verizon .*. You can use the My Verizon app and website to manage your: Mobile, 5G Home Internet and LTE Home Internet services. Fios services (i.e., Fios Home Internet, Fios Home Phone, Fios TV). *Other Verizon home services (e.g., High Speed Internet, DSL, ) can be managed with the My Verizon ...If you need to suspend a line on your account, use the My Verizon app or visit vzw.com and login to My Verizon. From the Account drop-down menu, under "My Devices", select Suspend or reconnect. If you have more than one line on your account, select the device you want to suspend by clicking Select Device. Select the reason why you're suspending ...No, when you can the service you will be billed the balance. 5. maryhadalittlefist. • 9 yr. ago. If you have only one line on your account, and you cancel that line, you will owe the remaining device payments balance on the final bill after cancelling service. If you are on a multi line account and cancel your line while keeping at least one ...Verizon Communications last released its earnings results on April 22nd, 2024. The cell phone carrier reported $1.15 earnings per share (EPS) for the quarter, beating analysts' consensus estimates of $1.12 by $0.03. The firm had revenue of $33 billion for the quarter, compared to the consensus estimate of $33.23 billion.Visit Community. 24/7 automated phone system: call *611 from your mobile. Still seeing charges on your lost or stolen phone? Learn how to report unauthorized use and dispute fraudulent charges to your Verizon account.Try calling to cancel. Or using chat. It's near impossible. I s, With most of our deals you can choose to make payments over time by signing a device payment agreement, or pay t, When it comes to avoiding ETFs or getting forced to pay off a equipment installment plan, a, If you need to suspend a line on your account, use , How to cancel trade in promotion. 09-27-2023 09:59 PM. I ordered and received a series , The early upgrade program was offered to be essentially a "Device leasing" option for those customers , Canceling your agreement early will, however, come with expensive “Early Termination Fees” which, May 8, 2021 · However, all you have to do is follo, Learn about your bill, your bill payment options, how to set up Au, I hope you have a fast recovery! If you're within the 14-d, Learn how to get an Apple Music promotional subscription with , If prompted, enter the email and password for your My V, Cancellation of the Bundle Subscription will cancel both services an, I have spent hours on chats with Verizon reps abou, Billing & Payment; Email contact details for Verizon; can, To update payment information in the My Verizon app: Sign in to My , We would like to show you a description here but the , Account Management. Find help assigning account owners, setting.